We hate to see you go!
Cancellation Instructions |
 MEMBER LOGIN
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Your subscription may be cancelled at any time through your login profile. Log in to your account and click on "My Account/My Profile" to manage your account details, update password and manage subscriptions.
Click "CANCEL SUBSCRIPTION" at the bottom of the page and follow confirmation prompts. Confirmation message will display and your subscription will be cancelled. You will NOT be billed for further access, however your account will remain active until the end of any time remaining on your current subscription.
Users are responsible for cancelling their account prior to any unwanted billing charges. Per our Terms of Service, agreed to at the time of purchase, we do not offer refunds for any unused access or undesired charges if the client fails to cancel their account subscription in a timely manner.
If you have any trouble cancelling, please send an email to support@allaboutultrasound.com with the subject “Cancel Account”. Please list your account email and the subscription you wish to cancel, within the cancellation request email. Please note that per our Terms of Service, account cancellation requests sent via email require 30 days notice to process and payments may continue to be billed during this time.
PLEASE NOTE: We have recently made changes to our billing/login system. If you received a notice that your account was transferred to our new system, you may not be able to use the above instructions. Please email support@allaboutultrasound.com and we will expedite your request. Also, you may be able to utilize PayPal cancellation instructions below.
If you have any trouble cancelling, please send an email to support@allaboutultrasound.com with the subject “Cancel Account”. Please list your account email and the subscription you wish to cancel, within the cancellation request email. Please note that per our Terms of Service, account cancellation requests sent via email require 30 days notice to process and payments may continue to be billed during this time.
PLEASE NOTE: We have recently made changes to our billing/login system. If you received a notice that your account was transferred to our new system, you may not be able to use the above instructions. Please email support@allaboutultrasound.com and we will expedite your request. Also, you may be able to utilize PayPal cancellation instructions below.
PayPal Cancellation Instructions
YOU WILL NEED TO LOG INTO YOUR PAYPAL ACCOUNT PROFILE AND CANCEL YOUR RECURRING PAYMENT. ONCE CANCELLED, YOUR ACCOUNT BILLING WILL BE TERMINATED IMMEDIATELY. ACCOUNT ACCESS WILL REMAIN ACTIVE THROUGH ANY CURRENT BILLING PERIODS. THE "UNSUBSCRIBE" BUTTON ABOVE WILL TAKE YOU DIRECTLY TO THE RECURRING PAYMENT SECTION.
IF YOU DO NOT HAVE A PAYPAL ACCOUNT OR IF YOU HAVE TROUBLE CANCELLING, PLEASE SEND AN EMAIL TO SUPPORT@ALLABOUTULTRASOUND.COM WITH THE SUBJECT "CANCEL ACCOUNT". PLEASE LIST YOUR SUBSCRIPTION FOR CANCELLATION AND ACCOUNT EMAIL WITHIN THE CANCELLATION REQUEST. PLEASE NOTE THAT ACCOUNT CANCELLATION REQUESTS SENT VIA EMAIL REQUIRE 30 DAYS NOTICE TO PROCESS AND BILLING PAYMENTS MAY CONTINUE DURING THAT TIME DEPENDING ON BILLING DATES.
IF YOU DO NOT HAVE A PAYPAL ACCOUNT OR IF YOU HAVE TROUBLE CANCELLING, PLEASE SEND AN EMAIL TO SUPPORT@ALLABOUTULTRASOUND.COM WITH THE SUBJECT "CANCEL ACCOUNT". PLEASE LIST YOUR SUBSCRIPTION FOR CANCELLATION AND ACCOUNT EMAIL WITHIN THE CANCELLATION REQUEST. PLEASE NOTE THAT ACCOUNT CANCELLATION REQUESTS SENT VIA EMAIL REQUIRE 30 DAYS NOTICE TO PROCESS AND BILLING PAYMENTS MAY CONTINUE DURING THAT TIME DEPENDING ON BILLING DATES.
Click UNSUBSCRIBE button below to link directly to your Automatic Payments Section in PayPal.
